CONTACT CLEARACCESS IT
Tell Us What Happened With Your IT Setup.
Share a short overview of your business, your current Microsoft 365 or Google Workspace setup, and what happened with your last IT person, contractor, or provider.
BEST STARTING POINT
IT Handoff Recovery
Tell us what happened and we'll confirm which pricing tier fits your situation — no guessing, no obligation.
- Straightforward: $1,750–$2,250
- More involved: $3,000–$4,000
- Complex: $500–$750 diagnostic, then $225/hr
- We follow up within 1 business day
CONTACT DETAILS
A short message is enough to get started.
You do not need to prepare a technical report. Share the basic information below and we'll follow up within 1 business day with the right questions.
Phone
(857) 203-0260Service Area
Remote-first support, with local support available in New Hampshire and Massachusetts.
Helpful details to include
- Your business name and approximate number of users
- Whether you use Microsoft 365, Google Workspace, or both
- What happened with your last IT person, contractor, or provider
- Whether anyone currently has confirmed admin access
Common Questions
What level of access do you need to our accounts?
Only what the work actually requires — and we explain exactly what we're asking for, and why, before you grant anything. Because the engagement involves reviewing admin roles, removing access that shouldn't still exist, checking security settings, and setting up a recovery account, some of that work does require administrative permissions. Access is scoped to the work being performed, and normal delivery does not involve reading employee email or files. Any access you grant us is removed at the end of the engagement. If your environment is fully locked out, Microsoft or Google may need to run their own verification process before anything can be restored.
What if we already have an IT provider or MSP?
That's common, and this isn't a replacement for your MSP relationship. Most MSPs manage day-to-day tickets and infrastructure, but rarely handle what's left behind after an IT person or provider leaves without a clean handoff. Think of this as closing that specific gap, not a takeover of your IT.
Is this secure? Who sees what you find?
Findings go directly to you, or whoever you designate, in a written report — never shared or stored longer than necessary. An NDA can be signed before starting if that's helpful.
What exactly is included in the engagement?
Every tier includes verifying who currently has administrative access, cleaning up access that shouldn't still be there, documenting how your environment is configured in plain English, and setting up a recovery plan — not just a report telling you what's wrong.
Does the fixed fee include fixing the issues, or just identifying them?
The fixed fee includes both. Verification, cleanup, documentation, and the recovery plan all happen as part of the same engagement — you're not left with a report you then have to pay someone else to act on.
Do you work with businesses outside New Hampshire and Massachusetts?
Yes — the engagement is remote-first and available nationally. In-person support is currently available only in NH and MA.
Ready to get started?
Use the contact form above to tell us what happened.